In fact, two-thirds of them are now more comfortable with online shopping as shown in a September 2020 poll. Malaysians have been spending more time online and have shown more willingness to purchase items online now. Foot traffic to most physical stores reduced significantly and non-essential businesses were ordered to cease operations during the MCO lockdown periods.īut things aren’t all grim. People began saving more amid increased uncertainty over job security and income, and have instead been purchasing primarily essential goods like groceries, household supplies and even health supplements. Spending habits also changed after the MCO was implemented. These air travel shortage continue to persist so far in 2021. Thereafter, the travel restrictions imposed by many countries in March also caused a massive drop in air freight supply as airlines began suspending flights. 2 The delays resulted in many international eCommerce sellers with supply chains from China having inventory shortages, affecting revenue and cash flows. On the supply-side, there have been disruptions since Q1 2020 when China’s extension of Chinese New Year in February caused delays to eCommerce orders that were placed in January. One key thing to note is that eCommerce is deemed as an essential service in Malaysia.ĬOVID-19 has caused massive disruptions to both the supply-side and demand-side of Malaysia’s eCommerce industry. The 2020 lockdown saw various rules for social distancing have also been implemented, such as only allowing one person per household to leave the house for matters such as grocery shopping and closing roads in various parts of the country to limit movement. There is also a restriction on entry of all foreign tourists and visitors to the country. To limit places where people could gather, all schools, institutes of higher learning, and houses of worship were ordered to be closed during the period. In March, a significant jump in cases was seen, which led to the Movement Control Order being imposed on March 18th.ĭuring 2020’s Movement Control Order (MCO) lockdown, businesses and stores deemed non-essential were ordered to suspend operations. Mahathir Mohamed announced the Economic Stimulus Package 2020 on February 27th. As cases began increasing around February, interim Prime Minister Dr. Malaysia announced its first confirmed cases of COVID-19 on January 25th 2020.
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