![]() ![]() Over the past decade, cyber attacks have increased significantly in frequency and complexity. You can then log in to MyKinsta and reconfigure 2FA. After successfully verifying your email address and credit card details, our Support team will remove the 2FA protection from your account.Our Support team will ask you to provide the last 4 digits and the expiration date of the credit card we have on file for the account.Our Support team will verify your email address to make sure it matches the one we have on file.If you use to log in to MyKinsta, send us an email from In the email, let us know you’ve been locked out and need to regain access to your account. Send an email to from the email address on file in your MyKinsta account.To recover your 2FA-protected account, follow the steps below. If you have lost access to your 2FA device and cannot log in to MyKinsta, our Support team can help you regain access to your account. How to Recover Your 2FA-Protected MyKinsta Account If you’re using a password manager like 1Password, the code should be automatically placed in your clipboard so that you can paste it in after the first login page. If you’re using an authenticator app, open it, find the 2FA code, enter it into the 6-digit verification code field, and press Login. The next time you log in to MyKinsta, you’ll be prompted for a six-digit verification code. If you get one of these notifications and you didn’t disable 2FA yourself, please reach out to our Support team right away. If 2FA is disabled on your account, you will receive an instant email notification. When 2FA is enabled, you will see it under the 2FA column in the User Management screen. After scanning the QR code, type in the six-digit code from Google Authenticator into the Enter the 6-digit code you see in the app field in MyKinsta, and press Verify. Next, use the camera on your mobile device to scan the QR code in MyKinsta. To add MyKinsta 2FA to Google Authenticator, press the + button in the upper right corner of the Google Authenticator app and press Scan Barcode. Google Authenticator is a 2FA app that’s available for both iOS and Android devices. How to Add MyKinsta 2FA to Google Authenticator To finish the 2FA setup process in MyKinsta, copy the one-time password into the Enter the 6-digit code you see in the app field in MyKinsta, and press Verify. You should now see a one-time password field in the 1Password login profile for your MyKinsta account. When your 2FA code is all set up, click Save in 1Password. Position the 1Password Code Scanner over the QR code until the highlighted corners turn green, and it scans your code. Click the QR code icon to activate the QR code scanner in 1Password. Next, click on the QR code icon in the newly created One-Time Password field to activate 1Password’s QR code scanner. Next, click on the New Field dropdown and select the One-Time Password option. Find and edit your MyKinsta login profile in 1Password. In the 1Password app, navigate to the login profile for your MyKinsta account and press Edit. If you’re already using 1Password to manage passwords, we recommend using the built-in two-factor authentication feature to add your MyKinsta 2FA. QR code for setting up two-factor authentication in MyKinsta. Otherwise, Google Authenticator is a good option as well. If you’re using a password manager like 1Password or LastPass, we recommend using the built-in 2FA feature in those apps. You will then be prompted to scan the 2FA QR code with an authenticator app. Enable two-factor authentication in MyKinsta. On the My Account page, scroll down and click Enable Two-Factor Authentication. To enable 2FA, click on your username in the top right corner, then click User Settings in the menu that appears. After disabling the SMS-based option, it will no longer be available, and you’ll need to set up 2FA with an authenticator app or password manager. If you are already using SMS-based 2FA with Authy for your MyKinsta account, you’ll need to disable it before setting up authenticator-based 2FA. It’s also more convenient because it can be used with an authenticator app or popular password managers like 1Password and LastPass. Compared to SMS-based 2FA, authenticator-based 2FA is more secure because it doesn’t rely on mobile phone numbers that can be SIM swapped. All Kinsta users have access to authenticator-based two-factor authentication in MyKinsta. ![]()
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